The Host company:

The host company is more than a hotel company. It is a forward-thinking hospitality ecosystem targeting travellers who seek design, warmth, and genuine connection over conventional luxury.

Role and responsibilities:

The Operations Intern will support daily operational activities across assigned hotel departments while participating in a structured rotational program. The role is designed to provide hands-on exposure to hotel operations, service standards, and guest experience delivery.

Front Office

• Assist in guest check-in and check-out procedures
• Support reception operations and guest inquiries
• Handle basic administrative tasks under supervision
• Ensure a smooth guest experience at arrival and departure

Food & Beverage

• Support restaurant service operations
• Assist in table setting, guest service, and order handling
• Maintain cleanliness and service readiness standards
• Support banquet or event service when required

Kitchen

• Assist in basic food preparation under supervision
• Support mise-en-place and kitchen organisation
• Maintain hygiene and food safety standards
• Observe and learn the kitchen operations workflow

Housekeeping

• Assist in room cleaning and preparation according to hotel standards
• Support linen, laundry, and housekeeping inventory management
• Maintain the cleanliness of guest rooms, corridors, and public areas
• Replenish room amenities and supplies under supervision
• Assist in room inspection preparation and quality standard checks
• Follow hygiene, safety, and brand standards in all housekeeping tasks

Requirements:

•  Currently enrolled in hospitality/tourism or related field
• English communication skills
• Willingness to learn and adapt to the operational environment
• Positive attitude and team-oriented mindset

Please note:

Internship period: 1–12 months (flexible start and end dates).