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HR, Payroll, Recruitment

Discover How Gigacover Scaled Their Tech Team in Vietnam

Website

https://gigacover.com/

Headquarters

Singapore

Industry

Fintech/Insurtech

Company Size

20-50

In this story

Gigacover is a fast-growing tech company bringing essential benefits to the self-employed economy in Southeast Asia. Headquartered in Singapore, they provide flexible and affordable financial and healthcare services right-sized for the self-employed worker.

 

What really characterizes Gigacover is the high level of curiosity in innovation – striving to be at the forefront of new technology and gladly transforming their services with the best technical solutions.

 

Gigacover is also defined by being the first of its kind in Southeast Asia that offers freelance medical leave income protection, helping a whole new generation of workers to be safe from financial instability during tough times. The company focuses on data science to reinvent financial services and empower platforms and businesses to better attract, retain, and reward their workforce.

 

 

 

The Challenge: Scaling a Data-Intensive Product Without Breaking the Budget

 

Constant Tech Demand from a Growing Product

Singapore Talent Costs at Scale

Entering an Unfamiliar Market

Specialised Roles, Not Just Headcount

 

With such a comprehensive range of insurance offers, the company is constantly in need of tech talent to be able to serve the ever-rising customer demand and future expansion. Therefore, Gigacover began considering a better approach where they can expand the tech team with maximum cost-effectiveness.

 

To achieve this, they have chosen Vietnam as the offshore destination for its affordable but equally skilled IT workforce. Still, it was far from done, as venturing into a new market is anything but simple. To ensure the best outcome, Gigacover poured its heart into finding the one who could help them carry out the expansion.

 

After vetting top providers, Gigacover chose Talent JDI, a leading Venture Support Service provider that specialises in setting up tech teams in Vietnam for Singapore firms, as its partner. By entrusting Talent JDI, Gigacover can access top-notch tech talent without the burden of running the office and handling legal documents by themselves.

 

 

 

 

End-to-End Recruitment Process

 

By entrusting Talent JDI, Gigacover gained access to top-notch tech talent without the burden of managing office logistics, legal documentation, or HR compliance in a foreign market. Talent JDI handled the full stack of operational support so Gigacover could focus on what they do best: building innovative products for the gig economy.

 

01
Step 01
Recruitment Processes

Talent JDI sourced and hired tech talent in Vietnam on Gigacover's behalf — handling the full recruitment process so the Singapore team didn't have to navigate an unfamiliar market.

02
Step 02
Office Space Setup

The Vietnam team was set up in a professional co-working environment managed by Talent JDI in HCMC — no office lease, no facilities overhead, ready from day one.

03
Step 03
Team Management

With the team in place, Talent JDI took on ongoing HR operations — employment compliance, people management, and the legal requirements of hiring under Vietnamese law.

04
Step 04
Administrative Tasks Support

Day-to-day operational admin was covered by Talent JDI — keeping Gigacover's Singapore leadership focused on product and customers rather than back-office logistics.

 

With the operational foundation in place, Gigacover's venture support arrangement gave them the flexibility to scale the Vietnam team on their own terms — adding headcount, adjusting roles, and expanding scope without renegotiating vendor contracts or setting up a new legal entity.

 

Their payroll and HR management needs were fully covered by Talent JDI — letting Gigacover operate with the agility of a startup while their Vietnam team functioned with the stability of an established office.

 

Expand your tech team in Vietnam — without the operational overhead

See The Full Process

 

 

 

The Result: Fly High with Top-Notch Talent

 

Senior ML & data science team established in Vietnam; core engineering foundation in place.

S$200,000 saved annually in recruitment and operational costs vs. Singapore-based hiring.

Offshore IT team performance maximised while associated costs minimised.

Flexibility to scale the team up or down without additional entity or infrastructure overhead.

 

By establishing their tech team in Vietnam, Gigacover was no longer constrained by talent availability when it came to scaling. With Talent JDI, they successfully laid down the core foundation for their offshore team — built on senior experts in machine learning and data science — enabling Gigacover to support rising customer demand more efficiently.

 

"We are pleased with the service provided. The JDI team is professional, prompt and reliable. If you look for a venture support service to Vietnam, I can recommend JDI without any concerns."

Amerson Lin

Co-Founder, Gigacover

 

 

 

Vietnam IT Staff Recruitment Services

Why Choose Talent JDI For Hiring Developers In Vietnam?

Talent JDI is a specialist Vietnam IT recruitment agency with 10+ years on the ground in Ho Chi Minh City.

Our curated 30,000+ network of pre-vetted developers means you receive your first shortlist within 48 hours — not six weeks. And because we are MoLSW-licensed, every hire is fully compliant with Vietnamese labour law from day one.

Whether you need one senior engineer or a full offshore team, our Vietnam tech recruitment process handles sourcing, vetting, offer negotiation, contracts, and onboarding — so you can focus on building your product.

Get a Custom Hiring Quote

Talent JDI vs Other Tech Recruiters

Talent JDI Other Tech Recruiters
Time to first qualified shortlist 48 hours 3–5 Days
Tech hiring expertise Vietnam tech specialists Generalist
Candidate quality control Pre-vetted tech talent CV forwarding
Hiring support Dedicated consultant Inconsistent updates
EOR support End-to-end support Limited
Time to first hire 3 weeks 6–9 weeks

 

 

Frequently Asked Questions

Q
We're in fintech; is Vietnam a realistic place to find machine learning and data science talent?

Yes, and increasingly so. Vietnam's tech talent pool has grown significantly in ML, AI, and data engineering roles over the past five years, with HCMC in particular producing a strong pipeline of data science graduates from universities like HCMC University of Technology.

Senior ML engineers are available at a fraction of Singapore or regional hub costs, and the talent quality at the senior level is genuinely competitive. Gigacover's team — built specifically for ML and data science functions — is a direct example. The key is knowing where to look and how to screen for the specialisation, which is where local recruitment expertise matters.

Q
How does a venture support model differ from just hiring through a recruitment agency?

A recruitment agency finds people and hands them over; after that, you're responsible for employment contracts, payroll, HR compliance, office space, and everything else. A venture support model like Talent JDI's covers the full operational stack: we find the talent, employ them compliantly under Vietnamese law, manage payroll and HR, provide office infrastructure, and handle day-to-day admin.

You direct the team on their work; we handle everything else. For a company like Gigacover that didn't want to set up a Vietnamese entity or hire a local country manager, this meant they could be operational in weeks rather than months, with no ongoing overhead.

Q
How does S$200,000 in annual savings get calculated for an offshore team?

The savings are the difference between what it costs to hire and retain the same calibre of tech talent in Singapore versus Vietnam, covering salary, statutory employer contributions (CPF in Singapore vs. SI in Vietnam), office costs, and recruitment fees.

For a team of ML and data science engineers, the gap is significant: mid-to-senior level data scientists in Singapore command S$8,000–S$14,000/month in base salary, while equivalent talent in HCMC runs considerably lower. When you factor in employer contributions and office overhead, the annual saving on a small team of 3–4 engineers typically reaches six figures. Gigacover's S$200,000 figure reflects both recruitment and operational savings.

Q
We're already growing fast — how quickly can Talent JDI get a Vietnam team operational?

For companies in a growth phase (like Gigacover) speed is often the deciding factor. Through Talent JDI's venture support model, a team can typically be operational in 6–10 weeks from engagement start: initial market mapping and role briefing in week one, candidate shortlisting within 2–4 weeks, offers and onboarding in weeks 5–7, with the team settled into their HCMC office shortly after.

This is significantly faster than setting up your own entity (which typically takes 3–6 months) and removes the risk of a failed market entry if plans change.

Q
Does Talent JDI only work with large companies, or also with fast-scaling startups like Gigacover?

Talent JDI's model is specifically designed for fast-scaling companies; the venture support structure is most valuable when a founding team is moving quickly and can't afford to get distracted by operational complexity. Gigacover was a 20–50 person company when they expanded to Vietnam.

Fulfilled were even smaller — a 2–10 person startup. The model scales from first offshore hire to full team without requiring you to build a local HR function or open a Vietnamese entity. If you're growing fast and need senior tech talent without adding management overhead, that's precisely the use case Talent JDI was built for.