Founded in 2014, Cynopsis is a Regtech company that combines extensive regulatory and compliance knowledge with smart technologies to meet the constantly growing global regulatory demands.
Their key solutions include anti-money laundering (AML), counter-terrorism financing (CTF), and know-your-customer (KYC), which are specialized for financial and other professional sectors.
The Challenge: Building a First-Ever Offshore Tech Team in a Specialist Field
Greenfield Team Build
Cynopsis had no existing Vietnam presence, no hiring process, and no local talent network — they were building from zero.
Scalability Built In
The team structure needed to support future expansion without being rebuilt from scratch — a scalable foundation, not just a quick hire.
Long-Term Retention Focus
Cynopsis needed developers who would stay — the hiring process extended naturally into managing and ensuring their long-term wellbeing.
Since Cynopsis was seeking to build its very first tech team in Vietnam, Talent JDI understood that hiring a qualified team leader was a top priority. On the other hand, Cynopsis also had a strong interest in growing the team even further so they required a well-structured tech team that could be easily expanded depending on business demands.
Coupled with the expectation to retain developers for the long term, the process of hiring a tech team has been extended to managing and ensuring their well-being.
The Talent JDI Hiring Process: Built Around Cynopsis
With senior experts and advanced offshore recruitment capabilities, Talent JDI built a tailored 6-step hiring process — going beyond CV sourcing to include technical assessment, onboarding support, and ongoing HR management.
01
CV Sourcing & Screening
Sorted and shortlisted CVs to find candidates that genuinely matched Cynopsis's technical and cultural requirements.
02
Technical Assessment
Prepared technical tests and arranged technical interviews — filtering on real capability, not just credentials.
03
Final Interview
Scheduled final interviews with direct participation from the Cynopsis team — keeping the client in full control of the hiring decision.
04
Offering
Transferred the shortlisted candidate list to Cynopsis and issued job offers based on the company's final decision.
05
Onboarding
Assisted with paperwork, hands-on onboarding coordination, and ongoing post-placement support through our HR management services.
06
HR Management
Took responsibility for office management, talent cultivation, and overseeing workforce operations, so Cynopsis could focus on building their product.
See how we build structured offshore tech teams for Singapore companies
The Result: A Solid Offshore IT Team — And a Partnership That Continued
With the combination of senior experts and advanced offshore services, Talent JDI has provided Cynopsis with a valuable pool of candidates, exceeding their initial expectations with high conversion rates while saving a substantial amount of costs in recruitment, operation and freeing the burden for HR management.
Following the successful results, Cynopsis has extended their collaboration with Talent JDI to recruit more core members for their solid offshore IT team.
"Based on our prior collaboration, Talent JDI demonstrated exceptional results, and we will be glad to recommend this top-tier recruitment expert to our industry friends who are planning to scale up their tech teams in Vietnam."
Phung Minh Duy
VP of Technology, Cynopsis
Vietnam IT Staff Recruitment Services
Why Choose Talent JDI For Hiring Developers In Vietnam?
Talent JDI is a specialist Vietnam IT recruitment agency with 10+ years on the ground in Ho Chi Minh City.
Our curated 30,000+ network of pre-vetted developers means you receive your first shortlist within 48 hours — not six weeks. And because we are MoLSW-licensed, every hire is fully compliant with Vietnamese labour law from day one.
Whether you need one senior engineer or a full offshore team, our Vietnam tech recruitment process handles sourcing, vetting, offer negotiation, contracts, and onboarding — so you can focus on building your product.
How do you find technical team leads for a specialist field like RegTech or compliance technology?
Finding a team lead for specialist domains requires more than searching job titles, it requires sourcing from a pre-qualified pool and screening for both technical capability and domain awareness.
For Cynopsis, the priority was clear: the team lead had to come first, and had to be right. Talent JDI's sourcing process goes deeper than CVs — we assess technical reasoning, communication standards, and the ability to own a team rather than just execute tasks. In specialist domains, a strong team lead who understands your product's context multiplies the quality of every hire that follows.
Q
How do you structure a tech team build that stays scalable over time?
The structure decisions made at hire one affect every hire after it. Talent JDI works with clients to define the team architecture before sourcing begins — understanding the types of roles needed, the seniority mix that makes sense, and how the team will need to grow over 12–24 months.
For Cynopsis, that meant building around a strong team lead first, then designing the supporting team structure around that anchor. Companies that skip this step often find themselves rebuilding from scratch once they hit 5–8 people.
Q
What does "high conversion rate" actually mean in your recruitment process?
Conversion rate measures how many candidates presented ultimately receive and accept an offer. Most recruitment platforms optimise for volume, sending large candidate pools and hoping some convert.
Talent JDI's process inverts this: by doing technical assessment and intent verification before a CV reaches the client, the shortlist contains only candidates who are genuinely qualified and genuinely interested. Cynopsis's experience — exceeding initial expectations on conversion — reflects a process designed around quality over quantity.
Q
How does the technical assessment step work for a company hiring in a specialist tech niche?
Talent JDI prepares technical assessments in collaboration with the client, drawing on the actual technical requirements of the role rather than generic coding tests.
For Cynopsis, the assessment needed to reflect the complexity of compliance technology, not just general software engineering.
We then administer the assessments before the client interviews begin, so the Cynopsis team only meets candidates who have already cleared a relevant technical bar. This removes the most time-consuming part of the hiring process from the client's plate.
Q
How do you keep offshore developers engaged and retained long-term?
Retention starts at the hiring stage; the companies with the lowest turnover are the ones that hired for fit, not just technical skill.
Beyond that, Talent JDI provides active HR management post-placement: monitoring team sentiment, benchmarking compensation against market rates, and flagging early warning signals before they become resignations.
For a company like Cynopsis that works in a niche technical domain, retaining institutional knowledge in the Vietnam team is especially important — the longer the team stays, the more they understand the product.
Q
What does the onboarding support from Talent JDI actually involve?
Talent JDI handles the full employment onboarding process in Vietnam — employment contracts, statutory registrations, and the paperwork that comes with bringing a new hire into a compliant employment arrangement.
Beyond the administrative, we also provide first-hand onboarding coordination, helping new team members get set up and integrated into the client's working rhythm.
For Cynopsis's Singapore leadership, this meant no operational burden in-country during the critical first weeks of each new hire.
